What Our Clients Say

"I've had suits made on Savile Row and at Brioni. Richard's work at Shaniel matches them in quality and beats them on value. The attention to detail is extraordinary — he remembered preferences from my first visit two years ago without any notes. My black tie suit is the finest garment I own."

"Ordered a 3-piece suit for my wedding via mail order. Richard talked me through the entire process over email and phone, helped me choose the perfect fabric (Loro Piana mid-grey), and guided me step by step through the measurements. The suit arrived 5 weeks later and it was absolutely perfect. No alterations needed."

"Richard visited Dubai last year and I had two suits made during his stay. Both arrived in Hong Kong within 4 weeks, perfectly pressed and packaged. I have since ordered 6 more suits by mail order. The quality is consistently exceptional — the best tailoring I have experienced."

"As a woman ordering bespoke tailoring, I was initially a little uncertain. But Richard and his team made me feel completely at ease from the first consultation. My ladies' suit is impeccably cut and I receive compliments every time I wear it. Absolutely recommended for women seeking true bespoke tailoring."

"I met Richard during his Frankfurt visit and ordered three suits. The fitting was quick, professional, and thorough — he noticed posture details and shoulder asymmetry that no tailor had ever picked up before. The resulting suits fit better than anything I've worn in 30 years. Exceptional craftsmanship."

"Shaniel has made all of my suits for the past 8 years. I follow Richard's city tour schedule and book my appointment whenever he comes to Vancouver. 12 suits in total. Every single one a masterpiece. The fabric knowledge alone is worth the trip."

"Ordered two shirts and a jacket via mail order from Hong Kong. The measurement guide was clear and easy to follow, and the result exceeded my expectations. The Oxford cotton shirts fit perfectly and the linen jacket is magnificent. Will definitely be ordering more."

"Richard makes my court suit for legal appearances and a tweed jacket I wear every weekend. Both are exceptional. The Harris Tweed he selected for me has aged beautifully over three years. His eye for fabric is extraordinary — he steered me away from what I thought I wanted toward something far superior."

"Attended Richard's Melbourne fitting session on a colleague's recommendation. Ordered a navy suit in Zegna Trofeo wool. When it arrived, I was speechless — the fit was perfect on the first try. I have since introduced 4 colleagues who are now all regular clients. Truly world-class tailoring."

"I am a Frenchman who lives in Paris, yet I travel to Richard's fitting days when he visits. That tells you everything about the quality. His formal suits are rivals to anything from rue du Faubourg Saint-Honoré but with a more personal service. I treasure every garment he has made for me."

"I ordered 5 shirts online using Richard's measurement guide. All 5 arrived in perfect condition, fit like a glove, and use the most beautiful Egyptian cotton I've ever worn. The Thomas Mason poplin white dress shirt alone was worth the entire experience. Outstanding value for bespoke quality."

"Richard spent 90 minutes with me during his Chicago visit. He asked questions about my lifestyle, job, and social occasions before making any recommendations. The resulting suit perfectly matched both my professional needs and personal taste. I came in wanting a grey suit and left ordering navy — he was right. A true expert."